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Delivery Information

Kuckreja Sdn. Bhd. aims to have your products shipped as soon as possible. All orders are processed within 1-2 working days and the packaged goods should be delivered within 2-10 days. As we ship predominantly across South East Asia, items could take longer to reach smaller towns. Please note that bulky products may also take more time to arrive to its desired destination.

If your items have still not arrived after 5-7 working days, don’t worry! Simply send us an email to and one of our customer service minions will be more than happy to assist you in any way possible.

Free Shipping
Kindly note that at this moment in time, we offer Free Shipping for certain products only in Malaysia. We’re working on offering the same in other Asean nations soon!

Bulky & Heavy Items
As we have products ranging from dart flights right up to 10 foot wide high jump mats, it’s impossible for us to determine a courier shipping fee which accomodates all order variations. For bulky items ( i.e. rugby tackle bags, high jump mats, post etc), do please drop us an email and we will assist in ensuring your shipping rate is as accurate as possible!

Shipping Companies – which should I choose? 
When purchasing standard sizes items ( non-bulky / heavy items), we recommend using our preferred shipping partner – Pos Laju. Pos Laju offers competitive shipping rates and fantastic lead times, especially for Malaysia, Singapore, Thailand and Indonesia. 

Air Pos Parcel is a slower and cheaper variant of Pos Malaysia.

For bulky / heavy item shipping, we recommend using KTM Door to Door Service ( applicable for Malaysia, Thailand and Singapore only ). Anyone shopping from other countries, do please drop us an email at 

Why hasn’t my order arrived?

  • unforeseen circumstances beyond our control may have delayed the dispatch of your order from our storage centre;
  • unforeseen circumstances beyond our control may have delayed the receipt of items from manufacturers or suppliers;
  • during long weekends or public holidays (i.e. Chinese New Year, Hari Raya or Deepavali);
  • during the monsoon months adverse weather conditions may cause disruption;
  • your payment card may have been declined.
  • the earth has been invaded by aliens. 

All products are shipped from our Heaquarters: 

Wisma T.S. Kuckreja
17 Jalan 20/38A, 
Taman Sri Sinar,
51200 Kuala Lumpur, 

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